Terms of Service

1. Agreement to Terms

By accessing or using FirstSaaS ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. The Service is owned and operated by FirstSaaS Inc. ("Company," "we," "us," or "our").

By using our Service, you represent that you are at least 16 years old and have the legal capacity to enter into these Terms.

2. Description of Service

FirstSaaS provides a platform for team collaboration, project management, and related services (the "Services"). We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice.

3. Account Terms

3.1 Account Registration

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion for violation of these Terms or any applicable law.

4. Subscription and Payment

4.1 Subscription Plans

We offer subscription plans with different features and pricing (Free, Pro, Enterprise). By selecting a paid subscription, you agree to pay the applicable fees as described at the time of purchase.

4.2 Billing

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are exclusive of applicable taxes unless stated otherwise.

4.3 Payment Processing

Payments are processed by Stripe, Inc. ("Stripe"). By providing payment information, you agree to Stripe's Terms of Service and Privacy Policy. We do not store your complete payment card number.

4.4 Fee Changes

We reserve the right to change subscription fees with 30 days prior notice. Fee changes will take effect at the start of the next billing cycle.

4.5 Refunds

We offer a 30-day money-back guarantee for new subscribers. If you are not satisfied with the Services, contact us within 30 days of your first payment for a full refund.

4.6 Billing Disputes

If you have a concern about charges, please contact us within 60 days of the charge. Failure to notify us within this period waives your right to dispute such charges.

5. Acceptable Use

You agree not to use the Services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Harass, abuse, or harm other users
• Distribute malware or other harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with the normal operation of the Services
• Send spam or unsolicited communications
• Collect user data without consent

6. Intellectual Property

6.1 Our Intellectual Property

The Service and its original content, features, and functionality are owned by FirstSaaS and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Content

You retain ownership of any content you create and share through the Services. By using the Services, you grant us a license to use, store, and process such content solely for providing the Services to you.

6.3 Feedback

If you provide suggestions, ideas, or feedback about our Services, we may use them without obligation to you.

7. API Terms

If you use our API, you must comply with our API usage policies. We reserve the right to limit API access or modify rate limits at any time. See our API documentation for details.

8. Confidentiality

You agree to maintain the confidentiality of any proprietary or confidential information you access through the Services. You may not disclose such information to third parties without prior written consent.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Third-Party Services

Our Services may include links to third-party websites or services not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIRSTSAAS AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, secure, or error-free.

13. Indemnification

You agree to indemnify, defend, and hold harmless FirstSaaS and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising out of your use of the Services or violation of these Terms.

14. Termination

You may terminate your account at any time by contacting us or through the account settings. We may terminate or suspend your access immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Services will cease immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranties, indemnifications, and limitations of liability.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

16. Dispute Resolution

16.1 Informal Resolution

Before filing a claim, you agree to first contact us at legal@firstsaas.com to attempt to resolve the dispute informally.

16.2 Arbitration

Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

16.3 Class Action Waiver

You agree that any arbitration or claim shall be conducted only on an individual basis and not in a class, consolidated, or representative action.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with an updated "Last updated" date. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.

18. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and FirstSaaS regarding the Services.

20. Contact Information

If you have any questions about these Terms, please contact us: